Each book is handled and shipped with care and your satisfaction is important.
Returns
Due to the nature of independently sold books, returns are only accepted in the following cases:
The item arrives damaged
You receive the wrong item
If your order meets one of these conditions, please contact us within 7 days of delivery with:
Your order number
A brief Description of the issue
Clear photos of the item and packaging.
Once your request is reviewed, we will provide instruction for return (if required).
Refunds
Approved refunds will be issued to your original method of payment within 5-10 business days after:
The returned item is received (if applicable), or
The issue is verified through photos
Shipping costs are non-refundable unless the error was on our end.
Exchanges
If you received a damaged or incorrect book, we are happy to offer a replacement instead of a refund. Please indicate your preference when contacting us.
Non-Returnable / Refundable Items
We do not accept returns or refunds for:
Lost or Delayed Orders
We are not responsible for shipping delays once the item has been handed over to the carrier. However, if your order appears lost, please reach out and we will do our best to assist.
Contact
For any issues related to your order, please contact:
Kim Jeffries
KimBJeffries@gmail.com
Thank you for supporting indie authors, it truly makes a difference.
